Dr. Narimane Hadj-Hamou is the Founder and the CEO of the Center of Learning Innovations and Customized Knowledge Solutions (CLICKS), which supports higher education capacity building across the region. Previously she has assumed the role of the Assistant Chancellor for Learning and Academic Development (Provost) at the Hamdan Bin Mohammed e-University (HBMeU), in Dubai, UAE where she has established and led the academic, research and eLearning vision of the first online University to be recognized and accredited by the Ministry of Higher Education and Scientific Research in the UAE. During her role as an assistant chancellor for Learning and Academic Development, she has led the design, development and accreditation of several academic programs including doctoral degrees, established international links, overseen the institution’s research strategy and agenda, designed faculty development programs and worked extensively with her team on establishing an institutional wide culture of quality and excellence.

She has held other senior positions including acting as the Dean for Learning and Technologies and the Dean of Student Services.

Drawing on more than 19 years of experience Dr. Hadj-Hamou expertise and professional background span areas such as: strategic planning, quality assurance and accreditation, governance, teaching and learning and technology integration in HE.

Over the years she has delivered more than 100 keynote addresses, workshops, led roundtables and panel discussions in many countries including the UAE, Hungary, Germany, Lebanon, Malaysia, the UK, Qatar, Sudan, Italy, among many others. Dr. HadjHamou has also been active in publishing articles, book chapters, case studies, and was the founder and editor of the International Journal of Excellence in eLearning for several years; she also serves as an editor on many journals and conferences technical committees. She was also the founder and chair of the e-Learning Excellence Forum and Innovate Arabia and is today the chair of the MENA Higher Education Leadership Forum.

Dr. Narimane consults for various HEIs across countries and has worked to date with more than 30 universities and colleges providing consultancy services, training and advisory and coaching services. She also serves as an expert for various regional UNESCO is an external reviewer for a number of accreditation agencies regionally.